Privacy Policy

HomePrivacy Policy

Effective Date: 12 January 2026

SharpDM Inc. (“SharpDM”, “we”, “us”, or “our”) values your privacy. This Privacy Policy explains how we collect, use, store, and share your information when you use our website https://sharpdm.com, mobile applications, and services (collectively, the “Services”). By using SharpDM Services, you agree to the terms of this Privacy Policy.

1. Definitions

  • Personal Information: Information that identifies you personally, such as your name, email, phone number, payment information, IP address, or any other data linked to you.
  • User: Anyone who visits, registers, or uses SharpDM Services.
  • Services: Our website, applications, platforms, and any functionality provided by SharpDM.

2. Scope

This Privacy Policy applies to:

  • Users of our website and mobile applications.
  • Customers who make purchases or use our paid services.
  • Participants in promotions, surveys, contests, or events hosted by SharpDM.
  • Affiliate partners or service providers working with SharpDM.

Not in Scope: Job applicants, employees, or contractors who are subject to separate privacy policies.

3. Information We Collect

3.1 Directly from You

  • Account registration: Name, username, email, phone number, password.
  • Profile & usage data: Preferences, connected accounts, activity logs, purchase history.
  • Communications: Emails, chat messages, support requests, and interactions.
  • Payment & billing: Billing name, address, credit/debit card info, or payment processor details.
  • Event participation & surveys: Registration information, survey responses.

3.2 From Third Parties

  • Social media or linked accounts (e.g., Google, Instagram).
  • Partners, affiliates, and service providers sharing user activity or contact information.
  • Publicly available sources or lead generation services.

3.3 Automatically Collected

  • Device info: IP address, device type, operating system, browser, unique IDs.
  • Usage info: Pages visited, time spent, clicks, features used.
  • Location info: Approximate from IP or precise if device permissions granted.
  • Cookies, pixels, and similar tracking technologies.

4. How We Use Your Information

We process your information for purposes including, but not limited to:

  • Providing and improving services: Account management, payment processing, and support.
  • Communication: Responding to inquiries, sending notifications or updates.
  • Marketing & promotions: Sending newsletters, offers, and service updates (with consent where required).
  • Analytics & research: Measuring performance, monitoring usage, improving features.
  • Advertising: Personalized ads, performance measurement, and third-party campaigns.
  • Security & legal compliance: Fraud prevention, policy enforcement, legal obligations.
  • Business operations: Mergers, acquisitions, audits, or other corporate transactions.

Legal Basis for Processing:

  • Contractual necessity (service delivery).
  • Compliance with laws.
  • Legitimate business interests.
  • With your consent (where required).
  • Protection of vital interests.

5. Disclosure of Information

We may share your information with:

  • Service providers & contractors: For operations, analytics, or support.
  • Affiliates & subsidiaries: Subject to the same privacy standards.
  • Third-party merchants or partners: To complete transactions or services you requested.
  • Other users: Only for features where you voluntarily share content (e.g., comments, user posts).
  • Ad and measurement providers: To analyze ad performance and user interaction.
  • Legal authorities: To comply with law, protect rights, or respond to disputes.
  • Business transfers: In case of sale, merger, or acquisition.

We do not sell personal information to third parties.

6. Cookies, Pixels, and Tracking

  • Cookies: For session management, preferences, analytics, and advertising.
  • Pixel tags & web beacons: Track interactions, email opens, and ad performance.
  • Third-party analytics & ads: Google Analytics and ad networks may track behavior.
  • Managing preferences: Users can disable cookies through browser settings, but some features may be limited.

7. User Privacy Choices

  • Marketing communications: Opt-out via email at [email protected] or unsubscribe links.
  • Mobile notifications & location: Control via device or app settings.
  • Access & update account info: Users can update profiles in-app or on the website.
  • Deleting your account: Email [email protected] for deletion requests.

8. Children’s Privacy

SharpDM Services are not for children under 13. We do not knowingly collect data from minors. If detected, such data will be deleted immediately.

9. International Data Transfers

Data may be transferred to and processed in countries with different privacy protections, including the U.S. We implement safeguards to ensure adequate protection.

10. Security

We use industry-standard safeguards to protect personal information. No system can be 100% secure. Users should protect their credentials and devices.

11. Links to Other Websites

SharpDM may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies directly.

12. Retention

Personal information is retained only as long as necessary to provide services, comply with laws, resolve disputes, and enforce agreements.

13. User Rights (for U.S. residents)

Depending on your state, you may have rights including:

  • Access: Request a copy of your personal information.
  • Correction: Correct inaccurate information.
  • Deletion: Request removal of your data.
  • Opt-out: Stop targeted advertising or sale of information.
  • Appeal: Challenge denials of your requests via [email protected].

14. Complaints and Grievances

Users can contact the Data Protection Officer for questions, complaints, or feedback:

Data Protection Officer

SharpDM Inc.

https://sharpdm.com

Email: [email protected]

15. Google Workspace API User Data & Limited Use Disclosure

SharpDM's use and transfer to any other app of information received from Google APIs will adhere to Google User Data Policy, including the Limited Use requirements.

Specifically:

  • No Model Training: Raw, aggregated, or derived user data received from Google Workspace APIs (such as Google Calendar or Google OAuth user data) is strictly never used, transferred, or sold to create, train, or improve foundational or generalized machine learning and artificial intelligence models.
  • Data Isolation: Google Workspace user data is strictly used for appointment booking, checking calendar availability, and creating Google Meet links. It is completely isolated and never shared with third-party AI model providers.

16. Changes to Privacy Policy

We may update this policy. Users will be notified via the website or email. Continued use constitutes acceptance of updated terms.

17. Consent

By using SharpDM Services, you consent to the collection, processing, and storage of your personal information as described in this Privacy Policy.