Terms and Conditions

HomeTerms & Conditions

Effective Date: July 13, 2025

Last Updated: July 13, 2025

Welcome to SharpDM (https://sharpdm.com). These Terms and Conditions (“Terms”) govern your access to and use of our website, software platform, applications, and services (collectively, the “Service”).

By accessing or using SharpDM, you agree to be legally bound by these Terms and our Privacy Policy. If you do not agree, you must not use the Service.

1. Definitions

  • “Company”, “We”, “Us”, “Our” refers to SharpDM, an India-based SaaS provider.
  • “User”, “You”, “Your” refers to any individual or legal entity using the Service.
  • “Service” refers to SharpDM’s Instagram DM automation, comment automation, AI-powered conversations, analytics, and related tools.
  • “Third-Party Platforms” include Instagram, Meta Platforms Inc., payment gateways, and other integrations.
  • “AI Features” refer to automated or AI-generated replies, workflows, or recommendations.

2. Acceptance of Terms

By registering, accessing, or using SharpDM, you confirm that:

  • You are at least 18 years of age
  • You have the legal authority to enter into this agreement
  • You will comply with all applicable laws and platform policies
  • If you are using SharpDM on behalf of an organization, you represent that you are authorized to bind that entity.

3. Description of Services

SharpDM provides automation tools that allow users to:

  • Send automated Instagram Direct Messages
  • Reply to comments and keywords
  • Use AI-assisted conversations
  • Manage workflows, analytics, and engagement

SharpDM is not affiliated with, endorsed by, or sponsored by Instagram or Meta Platforms Inc.

4. Account Registration and Security

To use SharpDM, you must register and maintain an active account:

  • You are responsible for safeguarding your login credentials.
  • You agree to notify us immediately of any unauthorized use of your account.
  • SharpDM is not liable for losses resulting from compromised account details.

5. Fair Use and Compliance

You agree not to use the Service to:

  • Violate Instagram’s Community Guidelines or Terms of Use.
  • Send spam, unsolicited messages, harassment, or defamatory content.
  • Distribute malware, phishing links, or misleading commercial content.

6. Contact

SharpDM Legal Support

Email: [email protected]